Wow. I cannot say enough about this company. I have had Mitsubushi minisplits for over 10 years (installed by someone who didn't know what they were doing) and had so many problems. I have never had a company willing to work to troubleshoot my system because they didn't install it. These guys are incredible. The were willing to help me troubleshoot, get creative and really prioritized getting my AC back up and running. By far and away the the most knowledgeable company I have ever had look at my minisplits in all the time I have owned these. They were also just incredibly caring as well, working to find the best solution for my financial and heating/cooling situation. Can't say enough. Dan was amazing as a salesperson to slow down and really take the time to be sure we were doing exactly what was needed. Matt was a genius to troubleshoot and design a new fix for my entire heating/cooling needs. After years of stress and struggle with this system, I finally feel like I can relax that I will be taken care of.